Frequently asked questions
Everything sellers ask us about onboarding, supported platforms, COD, returns, settlements and security.
How fast can you start fulfilling my orders?
Onboarding typically takes 2–3 business days once your inventory arrives at our warehouse.
Which platforms do you support?
Facebook, Shopee, Lazada, TikTok and your own website — with per-platform settlement reports.
Do you handle COD and returns?
Yes. We manage COD collection, return-to-sender and return-to-warehouse workflows end to end.
Is my data secure?
We use hardened sessions, OTP sign-in, CSRF protection and least-privilege database access.
Still have a question? We reply within one business day.
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